Network Assessment Services

Discovery and evaluation of all existing network components
Evaluation of the current network design
Investigation into the current operating state and health characteristics of critical network devices
Documented roadmap to implement recommended changes

Design of network topology, routing mechanisms, and protocols
IP address schema design and implementation
Configuration and Implementation of LAN, WAN networks, tools and devices
- Configuring routers and switches with hardening features
- Configuring routing protocols
- LAN, WAN route optimization
- QOS, ACL and Access rights configuration
- Addition/deletion of new network elements/circuits
Advanced routing protocols configurations (RIP, OSPF, EIGRP, BGP etc.)
Access/Distribution list and policy based routing
Multilayer switching (Inter VLAN routing)
MPLS/MPLS VPN configuration and management
Policing, shaping, and congestion management
Monitoring, notification, logging and troubleshooting of LAN, WAN devices (Port Errors, Duplex, VLAN, Link status etc)
Performance and Capacity Monitoring of LAN, WAN, WLAN devices and links
Service Level Management and Trend Analysis

Planning, design, configuration of WAN optimizers
Configuration, image upgrades, additions/deletions and congestion management of WAN optimization devices
Advanced WAN optimization and design assistance
Standardization configuration templates
Create validation tests and device upgrades
Protocol optimization and fine tuning the configurations
Policies creation and execution
Fault and performance management of WAN Optimizers
Incident, Problem and Change request management of WAN optimizer services
Trend analysis and Service Level management

High-level review of the network architecture including WAN, internet, and external facing services that need IPv6 support
Review IPv6 capabilities of the ISP, multi-Home,high availability and extranet architecture
Review QoS and multicast requirements
Network discovery and IPv6 compatibility assessment of devices and running code
Assessment to determine feature functionality and IPv6 readiness, IP address schema, security design, network services, Protocols, and application readiness to support IPv6
Review of device code levels to vendor specifications and recommendations
IPv6 implementation, event logging, performance management, perimeter device hardening and security monitoring

Unified Communications design, message dial plan design and planning
Configuring dial-peers, Trunks, QOS at communication Manager, Gateways and LAN/WAN devices
Code, voice mail access and conference options
Hunt group configurations
Configuration Management and Access rights management
Configuring the IVR menu, Unified Communication Manager and Voice Gateways Configuration
Auto attendant configuration & messaging server backups
Fault monitoring and performance monitoring of Unified Communication Manager (Up-down status monitoring)
Troubleshooting PSTN, inter trunk, endpoints/gateways/gatekeeper registration calls issues
SLA monitoring, management and RCA’s
Working with OEM/third party vendors for problem resolution and break fix resolutions
Troubleshooting voice mail/CTI integration/LDAP synchronization issues
Performance analysis and management

End-to-end services across the IT life cycle that cover the entire spectrum of the IT infrastructure
Optimization of the TCO around IT and ensuring the business value of the customer’s current IT investments
Free up Management bandwidth to concentrate on core business
A choice of multiple engagement and pricing models to suit budget and changing business needs
Transparent IT operations aligned to ITIL v3 service delivery processes
Alignment to best practices in infrastructure (ITIL, ISO 20000, Six Sigma)
Benchmarked risk management methodologies and governance

Service: Network Assessment Services